Features overview

As an industry leader in online survey software, Key Survey offers the most comprehensive feature set available on the market. Please take a look at the complete feature set to make sure of it.

Survey Design

Key Survey is the easiest-to-use, most intuitive surveying product on the market. Create your survey from scratch, start with one of over a hundred templates, or use our survey design wizard.

• 15 Question types (choices range from: simple multiple-choice or text-entry boxes, pick one or checkbox question types. Complex rank-along-a-scale, percentage allocation or advanced-matrix questions)
• Various question and answer options ( easily manage question and answer options. Pick questions from the question library, designate mandatory and recommended questions, add automatic question numbering, break your survey into pages, randomize questions or answer options, and much more…)
• Advanced logical transitions (set rules to determine what answers lead to which subsequent questions)
• Easy design (choose from one of several dozen predefined styles, or create your own look from scratch. Add your corporate logo for a more professional look)
• Full multilingual capability (deploy your survey in multiple languages and alphabets)
• Automatic email alerts (certain responses to certain questions can trigger automatic email to any address. So you can respond right away if a customer says they're dissatisfied)
• Redirect or say 'thanks' to respondent (redirect the respondent to your specified URL after survey submission, or simply thank them using a customized "thank you page")

Survey Deployment

Key Survey gives you full control over how your survey gets distributed. Easily design personalized email invitations to maximize your response rate, or set automatic reminders for those who haven't yet responded.

• Multiple distribution options (send a link to your survey via email, or embed the whole survey inside the message. Link to the survey from your website, or put the whole survey inside a pop-up window).
• Advanced email invitation system (design email invitations using either plain-text or HTML. Personalize each invitation with the recipient's name and company)
• Anonymity and duplicates control (allow your respondents to remain anonymous, or capture their email addresses and other data. Decide whether a specific respondent can give multiple responses or just one)
• Automatic email reminders (automatically send reminder email to respondents who haven't yet completed the survey)

Survey Reporting

Analyze response data with advanced reporting options. View individual-survey and summary reports. Use filtering and crosstabs, answer labels and varied statistical quantities. Customize your report inside the Key Survey application, or export your data to different formats.

• Summary and individual reports (examine your data by individual survey-response, or in summary. View summary graphs on questions with predefined answer options, and summarized lists of text answers. Separate partially-completed responses from fully-complete ones)
• Advanced filtering (display only certain survey data. Set crosstabs to compare survey responses between different respondent groups)
• Report customization (make your reports look any way you like. Add a custom header, footer or corporate logo to your report. Break it up into several pages. Add internal notes for each respondent. Use your own text, images and calculations in your reports - and much, much more)
• Export to other formats (export your reports data to many different formats: PDF , SPSS, Excel, CSV or PowerPoint)
• In-depth statistical analysis (use statistical reporting to analyze the data you receive. Work with quantitative data using time-series and significance-reporting features)

Seamless integration

• Integrate Key Survey into your existing applications using API
• Salesforce integration is available out of the box: survey your existing leads or contacts, capture new leads, track support cases, and much more

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Enterprise features

Looking for a scalable web-based data collection solution that can grow with your business? Key Survey has several advanced features that make it a perfect fit for your enterprise:

• Complete customization for surveys and reports
• Unlimited number of master accounts that can control and create an unlimited number of subaccounts
• Administration account that controls user access, privileges, and password settings
• Security features, including SSL
• API that feeds the latest survey data into all your existing applications and databases
• LDAP that sets a secure login and password for each user to prevent unauthorized access to your account

All of these features are included in our Workgroup and Enterprise Solutions.

Contact us at 781-849-8118 to request a 60-day Free Trial of Key Survey Enterprise solution.

Want to learn more? Take a look at our detailed enterprise features overview.